Very safe and secure. For your protection and peace of mind, we have taken a variety of steps to ensure security, privacy and data protection are meeting the standards set out by the ACCC.

This starts with the infrastructure and authentication practices:

All data is stored and geo-fenced to Australian AWS servers
App is only available in Australian App/Play stores
Financial data does not leave Australia
Customer data is de-identified and encrypted at rest and in transit
Two-factor authentication (2FA) is required for all accounts
Complex passwords are enforced
One-time password (OTP) authentication is enforced

Additionally:

We do not store bank login details: When you link your accounts, you will use your bank login details. Once authenticated, we use a supplied alphanumeric key to securely access financial data from then on. We do not store bank login details anywhere at any time.

Encrypted end-to-end: All communications with our data partners are 100% encrypted end-to-end. This includes our communication with financial institutions and your broker, advisor and any other financial professionals.

No transactions: No transactions are allowed in our app or platform for any reason at any time. In the unlikely event of a breach, our app data is read-only to ensure no impact to your banking accounts or portfolio at any time.

Third party tested: The app is subject to independent safety and security testing twice a year. Dosh's most recent test was conducted by CloudTrace where the app passed the semi-annual penetration test. CloudTrace conducts our PenTests (view attestation letter). Assurance Labs conducts our compliance assessments (view attestation letter).

OPEN BANKING COMPLIANCE

While we are now a Consumer Data Right (CDR) Representative under our data partner Yodlee, we also continue to engage independent partners to enhance our security posture and accreditation. Our development partner is ISO 27001 certified and history reports are required for all staff and contractors. We carry all necessary cybersecurity insurance, which is reviewed annually.

CDR Approval:

• ASAE 3150 certification in Feb 2024

• ACCC approval for CDR Representative status under Yodlee (from February 2024)

Frequently Asked Questions

FBAA FINANCE BROKER OF THE YEAR (NSW & ACT) 2023